Exceptional Local Service
Sentara Health Plans offers user-friendly customer service, claims processing and problem solving... right here in Virginia.
You can expect personal service from enrollment to member services to renewal. We provide fast and accurate claim payments, so you spend less time following up on claim issues.
MyLife MyPlan with WebMD
Sentara Health Plans offers creative health solutions to help you take charge and get the most out of your health plan and life — introducing MyLife MyPlan.
Our revolutionary programs, designed with clinical experts, show you how to get started, stay motivated and exceed your health improvement goals.
Supporting Good Health
We offer programs to support members with chronic illnesses, customized wellness programs, and integrated clinical and behavioral health services—all to help members improve their health.
Provider Access
As part of a not-for-profit, integrated delivery system, Sentara Health Plans has a unique approach to provider contracting. As a result, 100% of all Virginia hospitals in our service areas participate in the network, including Charlottesville, Hampton Roads, Harrisonburg, Lynchburg, Northern Virginia, Richmond, Roanoke, and Winchester.
With providers and facilities across Virginia and Northeastern North Carolina, our committed, high-quality network includes the Sentara Health Plans statewide networks, PHCS®️, VSP Vision Care, and American Specialty Health®️.
Transparency Tool
Providing localized, out-of-pocket cost estimates for covered services.
This feature is available for members after signing in to optimahealth.com or the Sentara Health Plans application.
The Sentara Health Plans Cost Calculator puts you in the driver’s seat — giving you more control to decide what works best for your health and your budget.
Download the flyer about the Sentara Health Plans Treatment Cost Calculator