Medical Care
If you are new to Sentara Health Plans, we recommend that you call your doctor’s or specialist’s office and tell them your coverage is changing to Sentara Health Plans. Your doctor can work with the Sentara Health Plans Clinical Care Services team to provide clinical notes and update any authorizations necessary.If you have specific questions about your condition or on-going course of care you can call or email Sentara Health Plans directly to discuss your situation.
Sentara Health Plans Clinical Care Services Team
8 a.m. to 5 p.m. Monday through Friday
Phone: 1-866-503-2730
Email: CBCM_COMM@sentara.com
8 a.m. to 5 p.m. Monday through Friday
Phone: 1-866-503-2730
Email: CBCM_COMM@sentara.com