Getting to Know Your Plan

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    Get the Sentara Health Plans Mobile App

    Safely and securely access important health information when you need it — home, at the doctor, and even on the road. Schedule virtual care appointments, get ID cards, check your claims, and more.
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    Find Doctors and Facilities

    Our network features more than 37,000 providers2 and access to Sentara Medical Group (SMG), Sentara Quality Care Network (SQCN), Riverside Health System, Tidewater Physician Multispecialty Group (TPMG) and other top-quality providers.
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    Search Medications

    You can Search Medications that are covered under Sentara Health Plans, then select Sentara Health Plans Standard Formulary from the drop down menu.

    Refer to your Summary of Benefits for information about your prescription plan coverage and formulary type.

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    Transitioning Health Coverage

    Are you in the middle of treatment, but you want to move your health coverage to Sentara Health Plans? We understand the importance of maintaining your health coverage without interruption in your medical treatments. For those who may be receiving obstetrics care, have a future procedure scheduled or receive on-going treatment for a chronic condition, you may wish to have added support in your transition to Sentara Health Plans. If this applies to you, please submit a Transition of Care Assessment (PDF). We can help you make a smooth transition to Sentara Health Plans.

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Download our FAQs or these other helpful resources

Still Have Questions?

Call member services at 1-877-552-7401 or TTY 711.

1This information is specific to members enrolled in Sentara Health Plans fully insured employer group health plans issued by Sentara Health Plans. Members enrolled in a self funded employer group health plan should verify benefits with their employer.

2Sentara Health Plans, Inc., Provider Status Report, 2021, available under find doctors drugs and facilities.