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For general inquiries, please contact us via the phone or email below.

757-552-8979 or 1-888-296-7794 (toll–free)

BAservices@sentara.com

8 a.m. to 5 p.m. EST Monday through Friday
757-687-6030 or 1-877-552-7401 (toll–free)
Fax: 757-687-6031
sales@sentara.com

Stacy Fuqua—Vice President, Enterprise, Sales and Growth
srfuqua@sentara.com

Donna Briggs — Sr. Director, Commercial Group Sales and Growth
dxbrigg1@sentara.com

Lisa Buswell — Director, Client Strategy
lrbuswel@sentara.com

Jen Zanone — Director, Sales Large Group
jxzanone@sentara.com

Lance Pessarra — Director, Small and Mid-Sized Employers
llpessar@sentara.com

Ashley Austin— Director, Small and Mid-Market Segments for Central and Western Virginia
abaustin@sentara.com

Tim Glebus — Director, Small and Mid-Market Segments for Hampton Roads
tjglebus@sentara.com

Tim O'Connor — Regional Sales Manager, Small and Mid-Market Segments
cxoconn1@sentara.com

Kathy E. McVey — Sr. Director, Consumer Products
kemcvey@sentara.com

Don LaBar — Manager, Consumer Products (Individual & Family Plans)
dxlabar@sentara.com

April Smith — Manager, Consumer Products (Medicare)
alpenson@sentara.com

Dr. Melissa Back Tamburo — Director – Employee Assistance Plans (EAP)
mabackta@sentara.com

Southside
1330 Sentara Park
Virginia Beach, VA 23466
757-687-6030 or 1-877-552-7401
Fax: 757-687-6031

Richmond
10800 Nuckols Road, Suite 100, Richmond, VA 23229
Glen Allen, VA 23060
1-877-552-7401 

Roanoke
3070 Electric Road 
Roanoke, VA 24018
540-562-8220 or 1-877-552-7401 

Northern Virginia - Reston
11911 Freedom Drive, Suite 210 
Reston, VA 20190
1-877-552-7401

For general help, please contact your Account Representative.
Members should call the number listed on their member ID card to reach their dedicated service unit.

Members without an ID card should call our main line at 757-552-7401 or 1-877-552-7401 (toll–free).

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