Participating providers have access to a wealth of educational resources.
Required Annual Education
All providers within a Provider practice or organization are required to review the Model of Care Provider Guide (MCPG). The MCPG includes important information about the Medicare Special Needs Plans Model of Care. Upon completion of the MCPG training, an attestation must be sent to Sentara Health Plans (SHP) and can be obtained by accessing this link. If there are multiple providers in a Provider practice or organization, only one attestation is required per Tax ID. The attestation must be received and verified by SHP. Once an attestation is received and on file, the training requirement is considered complete for the remainder of the calendar year.
Encouraged Education and Training
Critical Incident Reporting
Learn about critical incidents, why you should report them, and more.
Cultural Competency Training
Complete the course that is most appropriate for your specialty area.
Fraud, Waste, and Abuse
Learn more about fraud, waste, and abuse - including its definition, examples, and prevention, as well as your responsibilities as a provider.
The Guide to Providing Effective Communication and Language Assistance Services
This communication guide will help you and your organization interact more effectively with culturally and linguistically diverse individuals.
Behavioral Health Resources
Access helpful behavioral health resources.
Medicare and Medicaid Fraud, Waste, and Abuse Prevention CMS
This module explains Medicare and Medicaid fraud, waste, and abuse prevention. This training module was developed and approved by the Centers for Medicare & Medicaid Services (CMS), the federal agency that administers Medicare, Medicaid, the Children’s Health Insurance Program (CHIP), and the Health Insurance Marketplace.