Welcome to Sentara Health Plans

If you are a newly contracted provider, or a new employee at a network provider's office or facility, we welcome you to our provider support center. The resources on this site are designed to assist you in your interactions with our members as well as to do business with us successfully.

Quick Start

Kaiser Permanente

The relationship with Kaiser Permanente will extend to Sentara Health Plans members in Northern Virginia. Kaiser Permanente member IDs will be uniquely distinguished with their company logo.

Kaiser Permanente member information will not be available on Availity or Sentara Health Plans Portal. Attempts to search these members will produce a message letting the user know the member is part of the collaboration between Sentara Health Plans and Kaiser Permanente. In order to access specific member information please log into www.providers.kp.org/mas.

Sentara Health Plans Provider Guides

Please remember to report any changes to us regarding your office, facility, or participating care providers to ensure provider data accuracy. This also helps us to maintain an up–to–date Provider Directory so our members can find you.

Thank you for selecting Sentara Health Plans! We are proud to become your partner in improving health every day.

Provider Support