Optima Health is now Sentara Health Plans.
Optima Health has changed our name to Sentara Health Plans to better reflect our enhanced focus on promoting the overall health and well-being of our consumers. You may already know Sentara as a trusted provider with more than 300 sites of care in neighborhoods across Virginia and North Carolina.1 We are rooted together in the same mission–to improve health every day. While we have been part of Sentara for over 35 years, our new name–Sentara Health Plans–helps us express our unity. And, by providing healthcare that is simple, personal, and more affordable, we are practicing the future of healthcare today.
Our new name represents our identity, values, and what we represent to the members and communities at the center of everything we do. Even though our name and logo is different now, you will still have access to the same great benefits, service, and doctors. Here are answers to questions you might have about what our name change means for you.
1Sentara Health. About Us https://www.sentaraproviderresources.com/about-us
This change shows our reliable commitment to our members and the communities we serve. The new name represents our growth, but also our focus on innovating and adapting to the ever-changing healthcare industry.
No action is needed on your part. You should have received a new member ID card to use beginning January 1, 2024. You will use the same sign in and password for the member portal on our website and mobile app. If you are a former Virginia Premier member, please register your account at sentarahealthplans.com. Support from your care manager, certified community health worker, and our member services team will continue.
Your doctors and specialists will not change as a result of the name change. You do not need to notify them of the name change.
No. You still have access to our full network of quality providers and facilities. The name change does not impact our existing network. Find providers and facilities.
The drug formulary (drug list) does not change as a result of the name change.
Your benefits will not change as a result of the name change. You will still have access to your programs and services.
The Optima Health mobile app automatically refreshed to the Sentara Health Plans mobile app on January 1, 2024. If you already had the Optima Health mobile app, you do not need to download a separate app. If you do not already have our app, you may find it in the App Store or Google Play. Get the app.