If you are having trouble accessing your account, please contact the department below that is most relevant to your account type.
Broker Services
8 a.m. to 5 p.m. EST Monday through Friday
Phone: 757-552-7217
Toll-Free: 866-927-4785
brokerservices@sentara.com
Employer Support
8 a.m. to 5 p.m. EST Monday through Friday
large_group_enrollment@sentara.com
Provider Relations
8 a.m. to 5 p.m. Monday through Friday
Email: ProviderRelations@sentara.com