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Innovative Tools

Sentara Health Plans continues to evolve and find new solutions for our business partners. We are adapting and improving the way we support employers, brokers, members, and the communities that we serve.

Sentara Health Plans + Employee Navigator

Sentara Health Plans is excited to announce a new partnership with Employee Navigator, which is an all-in-one benefits administration platform for brokers to manage their book of business. 

This partnership brings Sentara to your Employee Navigator for a seamless and integrated enrollment process.

“This platform integration helps us do a better job at supporting our mutual clients and improving the experience along the way.  The impact this has to our small boutique agency is monumental in efficiency for our customers and delivering a quality program.”

- Christina M. Brunner, Sterling benefits Holdings, LLC

If you are interested in this integration or have an questions, please reach out to your Sentara Health Plans representative or ensupport@sentara.com.

Need to set up an Employee Navigator account? Learn how here.

Learn more about our partnership

*Employee Navigator is a third-party platform that requires a subscription to utilize their services. No additional cost from Sentara.

eBroker

Brokers have 24/7 access to all of the information and sales resources necessary to be successful. Our online portal gives brokers flexibility in working with us and serving clients, for every line of business you represent. You can request quotes, manage your groups, complete renewals, and view report activity.

Broker Book of Business Dashboard

Access your current clients, membership by group segment, year-to-date total premiums paid, upcoming renewals, and historical client/membership growth for all lines of business.

Commissions Dashboard

You can view your commissions by weekly payment detail, quarterly trends, year-to-date total, and year-to-date by client.

Resources

Access to sales materials and educational content so you can stay informed about the latest news with Sentara Health Plans and health insurance industry trends.

Incentives 

Sentara Health Plans Broker Rewards Program

Sell a plan, earn a reward. Enjoy. Repeat. Simple.

Find out how you can become an eligible broker and start earning points! Make a wish list and set a goal towards your favorite rewards! You can exchange your points for name-brand merchandise, travel, tickets for local events, gift cards, charitable donations, and much more!

2025 Incentives

Product Sale Criteria Type of Sale Points per Sale Effective Dates
ProductSmall Group
Mid - Market Group
BusinessEDGE®
Sale Criteriaper enrolled employeeType of SaleNewPoints per Sale25Effective DatesJanuary 1, 2025 - December 15, 2025
ProductRenewalSale Criteria5
ProductFully Insured Large GroupSale Criteria151-200 membersType of SaleNewPoints per Sale5,000 Effective DatesJanuary 1, 2025 - December 15, 2025
Product201 or more membersSale Criteria10,000
ProductMost Fully Insured Large Group1 members sold for the yearSale Criteria500 members minimumType of SaleNewPoints per Sale25,000Effective DatesJanuary 1, 2024 - December 1, 2025

1 Excludes public sector and self-funded groups

We Offer Brokers More

PLUS, for be on the lookout for opportunities to earn additional points for:

  • renewals
  • loyalty and retention
  • education and training
  • special events
  • and much more!

✔ Broker Rewards points are earned in addition to the already competitive commission plan.

✔ Keep earning points—there is no limit to what you can earn.

✔ Points will be awarded six–eight weeks after they are earned.

Learn more about our Broker Rewards Program (sign-in required)

Bonus Programs

Earn bonuses in addition to our already competitive commission plan.

Products and Services

Providers

Sentara Health Plans offers an extensive network of 50,000+ providers in the Commonwealth and surrounding areas.1 

Learn more about our provider network.

Plans

Our variety of plans and benefit configurations make it easy to offer your clients affordable, comprehensive healthcare solutions, for individuals and groups of all sizes.

Learn more about Employer Plans

Learn more about Individual & Family Plans

Learn more about Medicare Advantage Plans

Health and Wellness Programs

Stay-Healthy wellness programs; online health activities from WebMD®; disease management counseling; and discounts for gym memberships, acupuncture, hearing care, and much more is included in every Sentara Health Plans plan.

Learn more about MyLife MyPlan

Dedicated Broker Customer Service Team

Our high service standards are one of the many reasons brokers prefer Sentara Health Plans.2 Contact Broker Services at 757-552-7217 or brokerrelations@sentara.com.

Sentara Health Plans Provider Database as of December 30, 2023

2 2024 Broker Satisfaction Survey

Please note: Sign-in is required to access your secure eBroker portal.

Become a Sentara Health Plan Broker

Are you interested in becoming a Sentara Health Plans broker?