Frequently Asked Questions

Dario Health is an invite-only program that helps eligible Medicaid and Sentara Community Complete (HMO D-SNP)  members with type 2 diabetes. The program helps members focus on healthy habits by using an app that includes digital tools and coaching. The app has information on how to eat better, move more, manage stress, and other ways to manage diabetes more easily.
Dario is free for eligible Sentara Community Plan members. 

Members qualify if they have a diagnosis of type 2 diabetes and are:

  • A Sentara Community Plan member
  • At least 18 years of age

Members may not qualify if they are pregnant or have:

  • Liver failure
  • End-stage renal disease (ESRD)
  • Had an organ or bone marrow transplant
  • Cystic fibrosis
  • Other exclusionary conditions (a list of these conditions is available) 
     
Eligible members are sent a letter offering the program with instructions on how to enroll. 

Members can enroll by calling 1-833-708-3061 (TTY:711), Monday through Friday, 9 a.m. to 9 p.m. or by visiting the Dario website.

Nothing. Members can share their progress with their doctor if they want.

Eligible members will receive:

  • Glucometer
  • Supplies, including lancets and strips
  • Access to the Dario Health app including digital coaching, updates, activity log, and more
  • Onboarding coaching and technical support
  • Certified specialty coaching by diabetes educators, and other specialties that apply, to work with members on managing their conditions and help them meet their behavioral change goals
 

No.