Forms
Prescription drug lists can now be found on our Prescription Drugs and Formularies page.
Advance Directives
My Advance Care Plan (Form)
PDF, 500 KB
PDF, 500 KB
My Advance Care Planning Guide
PDF, 2 MB
PDF, 2 MB
Alternate Addresses
Alternate Address Form
PDF, 543 KB
PDF, 543 KB
Authorizations for Release of Medical Information
Authorization to Release/Obtain PHI
PDF, 148 KB
PDF, 148 KB
Disabled Dependent Certification Form
PDF, 562 KB
PDF, 562 KB
Revocation of Authorization Form
PDF, 72 KB
PDF, 72 KB
Revocación de la Autorización
PDF, 96 KB
PDF, 96 KB
Auto Debit
Claims
Out-of-Network Vision Claim Form
PDF, 580 KB
PDF, 580 KB
New Member Reimbursement Form
PDF, 110 KB
PDF, 110 KB
Coordination of Benefits
Complaints and Member Appeals
Medicaid Member Appeals Packet
PDF, 255 KB
PDF, 255 KB
Medicaid Members Complaint Packet
PDF, 167 KB
PDF, 167 KB
Commercial Appeals Packet
PDF, 124 KB
PDF, 124 KB
Commercial Complaint Packet
PDF, 301 KB
PDF, 301 KB
Self-Funded Appeal Packet
PDF, 120 KB
PDF, 120 KB
Sentara Community Complete Appeals
PDF, 155 KB
PDF, 155 KB
Out-of-Area Dependent Child Forms
PCP Change Request
Pharmacy Mail Order
Mail Order Frequently Asked Questions
PDF, 818 KB
PDF, 818 KB
Mirena Eligibility Form
PDF, 71 KB
PDF, 71 KB
Mirena Order Form
PDF, 42 KB
PDF, 42 KB
Pharmacy Reimbursement
Commercial Member Reimbursement Form
PDF, 218 KB
PDF, 218 KB
Medicare Member Reimbursement Form
PDF, 169 KB
PDF, 169 KB
Medicaid Member Reimbursement Form
PDF, 112 KB
PDF, 112 KB