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We are committed to our mission: to improve health every day, so we’re always innovating to add value to the products we provide.

Quality Healthcare. Anytime. Anywhere.

  • 24/7 Nurse Advice Line - When illnesses or injuries occur after hours or when the physician’s office is closed, our plan members have the 24/7 Nurse Advice Line.
  • Emergency Travel Assistance - With global emergency services, members can count on health coverage and access to on-call providers whenever they travel more than 100 miles away from home.
  • On-Demand Virtual Consults- Members can securely connect with a board-certified physician over the phone, online, or through video chat. Providers are available 24/7 to diagnose and treat a variety of non-emergency medical conditions and behavioral health concerns. For most plans, virtual consults are at no charge when accessed through the member portal or mobile app1. This is a separate benefit from telemedicine visits scheduled with a member’s provider.

Important Points to Remember

  • The savings brought to you are part of being a member.
  • Discount programs do not affect your premiums and are a value-add.
  • Discounts may not be used in conjunction with any other discount, rider, or benefit.
  • You will be responsible for applicable taxes.

Mental health and substance use disorder virtual consults may carry an additional charge. 

Discounts & Savings

Sentara Health Plans provides extra discounts and savings for products and services to help you get—and stay—healthy.