Utilization requirements vary by plan and by drug.
Drug Prior Authorization Forms
To submit a Medicare Part D Drug Coverage Determination or Exception request, please refer to the Pharmacy Part D Initial Coverage Determination, Exception Requests, or Continuous Glucose Monitor and Supplies section on this page.
Continuous Glucose Monitors and Supplies
To submit a Coverage Determination or Exception request, please refer to the Pharmacy Part D Initial Coverage Determination, Exception Requests, or Continuous Glucose Monitors and Supplies section on this page.
Medicare Part B Medical Drugs
Medicare Part B Medical Drugs may require a Prior Authorization depending on the drug.
Sentara Medicare Part B Preferred Step Therapy Drug List
Sentara Medicare Part B Drug Policy Criteria
To submit a request for a Part B Medication that requires Prior Authorization, please Fax the Medication Precertification Request form:
Form can be submitted to:
Sentara Health Plans
Fax: 1-844-895-3232
Sentara Medicare Medical Medication Precertification Request
If you do not find your drug on either the links list above under Medicare Part B section, access the Prior Authorization Lookup Tool (PAL) to verify if the drug requires a Prior Authorization.
Pharmacy Part D Initial Coverage Determination, Exception Requests, or Continuous Glucose Monitor and Supplies
If a prescription drug is not covered, has limits, or requires special approval under your Sentara Medicare plan, you have the right to request:
- Coverage Determination (initial decision)
- Formulary Exception
- Appeal (Redetermination)
These rights apply to calendar year 2026 and follow Medicare Part D requirements, as described the Sentara Medicare CY2026 Evidence of Coverage (EOC).
Sentara Medicare Plans CY2026 Medical Necessity General PA Form
Coverage Determination forms can be submitted to:
Sentara Health Plans
Appeals and Grievances
PO Box 62876
Virginia Beach, VA 23466
Fax: 1-800-750-9692
Pharmacy Redetermination or Part D drug Appeal
If Sentara Health Plans denies a request for Medicare prescription drug coverage, you may request a redetermination or appeal. Instructions for submitting requests by mail or fax are included on each form. Expedited requests must include a statement explaining why waiting for a standard decision could seriously harm your health.
Redetermination forms can be submitted to:
Sentara Health Plans
Appeals and Grievances
PO Box 62876
Virginia Beach, VA 23466
Fax: 1-866-472-3920