Sentara’s innovative virtual care services offer swift, seamless, and excellent healthcare solutions, all accessible from the comfort of your home or while on the move. Sentara Health Plans offers quality virtual consultations and support with just the click of a mouse or a tap on the screen.
How much does a virtual visit cost?
In most cases, the cost for a virtual care visit depends on several factors:
- The condition or type of help you need.
- The type of provider you see
- The kind of health insurance and plan design you have.
For Sentara Health Plans members who access MDLIVE through the secure member portal or the mobile app, your cost may be as low as $01.
If you have a virtual care visit from your doctor or other healthcare provider, you will usually pay the copayment or coinsurance listed on your health plan documents, based on the provider and type of service2.
How quickly can I be seen by a virtual care provider?
Virtual care often provides a faster alternative than in-person medical consultations. The wait time can vary from as little as 10 minutes to a day or two, and you will know upfront what to expect.
When you browse available providers to schedule your appointment, you are given clear appointment dates and times, and updates will be sent via email or text messaging. That means it is up to you to decide—choose the appointment that best suits you r needs and schedule, and virtual care will help you the rest of the way.
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¿No está seguro de a dónde ir?
No es necesario que sea miembro de Sentara Health Plans ni paciente de Sentara para acceder a estos servicios.
Si tiene una emergencia, llame al 9-1-1.