Frequently Asked Questions
Dario Health is an invite-only program that helps eligible Medicaid members with type 2 diabetes. The program helps members focus on healthy habits by using an app that includes digital tools and coaching. The app has information on how to eat better, move more, manage stress, and other ways to manage diabetes easier.
Dario is free for eligible Sentara Community Plan members.
Members qualify if they have an A1C value of 8 or above, and are:
- A Sentara Community Plan member
- At least 18 years of age
- Diagnosed with type 2 diabetes
Members may not qualify if they are pregnant or have:
- Liver failure
- End-stage renal disease (ESRD)
- Had an organ or bone marrow transplant
- Cystic fibrosis
- Other exclusionary conditions (a list of these conditions is available)
Eligible members are sent a letter offering the program with instructions on how to enroll.
Members can enroll by calling 1-833-708-3061 (TTY:711) or by visiting the Dario website.
Eligible members will stay enrolled for 12 months. After the first 12 months, if the member has an A1C of 7.9 or below, they will no longer have access.
Nothing. Members can share their progress with their doctor if they want.
Eligible members will receive:
- Glucometer
- Supplies, including lancets and strips
- Access to the Dario Health app including digital coaching, updates, activity log, and more
- Onboarding coaching and technical support
- Certified specialty coaching by diabetes educators, and other specialties that apply, to work with members on managing their conditions and help them meet their behavioral change goals
No.
Current and potential members who are interested in the Dario program can call 1-833-914-3798 (TTY: 711), Monday through Friday, 9 a.m. to 9 p.m