Skip the Wait with MDLIVE
Get Started — As Easy As 1-2-3
With MDLIVE you can speak with a board-certified doctor or licensed therapist at anytime, from anywhere, by video conference or phone.
Setting up MDLIVE is easy. Sign in to your account and access Virtual Visit to use MDLIVE.
Note: You must register to use sentarahealthplans.com to use MDLIVE.
2. Choose a Doctor
Choose a board-certified doctor or licensed therapist from the nation’s largest virtual provider network. You can see the next available doctor on call, or choose your preferred provider. You can search by provider specialty, gender, speaking language, and more.
3. See a Doctor
MDLIVE’s network is available 24/7/365, including holidays, to assist with many non-emergency medical conditions. Our doctors can diagnose, treat and even prescribe medication when appropriate, providing care whether you’re a home, at the office, or on the go.
Our doctors and therapists are trained to treat a wide range of conditions. Some of the most common conditions we treat are listed below.
- Ear problems
- Insect bites
- Nausea / vomiting
- Pink eye
- Respiratory problems
- Sore throats
- UTI (Adult Females Only)
- and more
Behavioral Health Concerns
- Bipolar disorders
- Child and adolescent issues
- Men's issues
- Panic disorders
- Parenting issues
- Postpartum depression
- Relationship and marriage issues
- Trauma and PTSD
- Women's issues
- MDLIVE providers are State–licensed, board–certified, and credentialed physicians and behavioral health care providers.
- On average, MDLIVE providers have over 15 years of practice experience.
- Providers undergo specialized training in communication and diagnosing patients via phone and online video.
- Together, they comprise the nation’s largest network of board-certified physicians and licensed therapists.
- MDLIVE providers adhere to the highest quality standards; they meet NCQA and URAC guidelines.
Yes. Your prescriptions may be sent to a nearby pharmacy of your choice after your virtual visit (when appropriate).
If you have prescription drug coverage through Sentara Health Plans, you may be able to use the same independently contracted pharmacy network.
MDLIVE does not guarantee that prescriptions will be written and prescriptions are subject to state regulation. MDLIVE doctors reserve the right to deny care.
You can start using MDLIVE immediately after you activate your account.
Once you activate your MDLIVE account, you can browse doctor profiles, view available appointment times, and schedule an appointment with the doctor of your choice.
If you are required to pay for your visit, you will be asked for your credit card information after you complete your visit with a doctor.
Want to go one step further? Be sure to fill out your medical history profile to better prepare your MDLIVE doctor for your appointment.
You can call 1-866-648-3638 to schedule a telehealth visit.