About Sentara Health Plans
Supporting Good Health
Sentara Health Plans provides health plan coverage to over 1 million members.1 We offer a full suite of commercial products including employee-owned and employer-sponsored plans, as well as Individual & Family Health Plans, Employee Assistance Programs and plans serving Medicare and Medicaid enrollees.
Our quality provider network features more than 37,000 providers including specialists, primary care physicians and hospitals.2
We offer programs to support members with chronic illnesses, customized wellness programs, and integrated clinical and behavioral health services—all to help our members improve their health.
Making Insurance Easier
Sentara Health Plans offers personal, accessible customer service which members may expect from enrollment to renewal. We also provide fast and accurate claims processing, meaning you spend less time following up on claim issues and more time doing what you love.
We improve health every day.
To be the health plan of choice in the communities we serve.
Sentara Health Plans is committed to providing members with quality, cost-effective healthcare. Whether you’re choosing a health insurance plan for your employees or your family, we are confident you will find coverage that is right for you.
Current Plans Include:
- Traditional Commercial Plans – Vantage (HMO), Plus (PPO), Point of Service (POS)
- Integrated Account-based Product Lines – Equity (HSA), Design (HRA)
- Self-Funded Options for Large and Small Employer Group
- Tiered Plans – Sentara Direct
- Individual & Family Health Plans
- Medicare Advantage Plans – Sentara Medicare
- Dual Eligible Special Needs Plan – Sentara Community Complete (HMO D-SNP)
- Sentara Community Plan - Medicaid
Helping you take care of yourself and your loved ones is our guiding mission. You’ll see our commitment to this in the variety of innovative wellness programs we sponsor. This same dedication is also echoed in the concerned, caring manner that characterizes our customer service staff and philosophy. Simply put, we’re passionate about your health.
Sentara Health Plans along with our parent company, Sentara Health, has received several awards and accreditations for our products, wellness programs, and company performance.
Quality and Accreditation
With a national and regional track record for success, we take a great deal of pride in our ability to offer award-winning health plans, educational programs and community initiatives.
Virginia Beach Headquarters
PO Box 66189
Virginia Beach, VA 23466
11803 Jefferson Avenue, Suite 100
Newport News, VA 23606
10800 Nuckols Road
Glen Allen, VA 23060
5060 Valley View Boulevard, NW
Roanoke, VA 24012
You may contact us by email, phone, or mail.
1 Total Medical Membership based on Sentara Health Plans Membership Report, February 2023
2 Sentara Health Plans Provider Status Report, March 2020; Behavioral Health Count Report, April 2020. Par providers participating for any product, in Virginia only.