If you get hurt or are feeling sick and can’t reach your primary care provider (PCP), try one of these other care options:

  • Sentara Community Care
  • Neighborhood Care Centers
  • Mobile Care Vehicles
  • Sentara Walk-in Clinics
  • Velocity Urgent Care
  • 24/7 Nurse Advice Line
  • Telehealth (MDLIVE)

These care options are for non-life-threatening issues that need attention right away. If you are experiencing a life-threatening issue, please go to your closest emergency room (ER).

These care centers have several benefits, like shorter wait times and are less costly than an ER. If this sounds like the right choice for you, you can find a location near you.

*Services and hours of operation vary by clinic, care center, and location. Please call the phone number at the location listed below for more information.

Sentara Community Care

Sentara Community Care’s Neighborhood Care Centers and Mobile Care Vehicles give you easy access to healthcare where you live. Services may include:

  • Primary care
  • Mental Health services
  • Food support
  • Housing support
  • Preventative care
  • Care management
  • Helping you to enroll or renew your health insurance 

Neighborhood Care Centers

Hampton Roads/Norfolk

  • Berkley/South Norfolk

    701 South Main St., Suite 100 A Norfolk, VA 23523

    757-388-1830 (TTY: 711)

Northern Virginia/Woodbridge

  • Potomac Center

    2296 Opitz Blvd., Suite 300 Woodbridge, VA 22191

    703-523-0998 (TTY: 711)

Mobile Care Vehicles

Hampton Roads/Newport News

  • Ivy Baptist Church

    50 Maple Ave., Newport News, VA 23607

    757-261-6477

Hampton Roads/Norfolk

  • Garden of Prayer

1001 Church St., Norfolk, VA, 23510

757-261-6477

  • Rebirth Church

1121 E Little Creek Rd., Norfolk, VA 23518

757-261-6477

Hampton Roads/Virginia Beach

  • The Mount

620 Baker Rd., Virginia Beach, VA 23462

757-261-6477

  • Samaritan House

2620 Southern Blvd., Virginia Beach, VA 23452

757-261-6477

  • Seatack Recreation Center 

141 S Birdneck Rd., Virginia Beach, VA 23451

757-261-6477

Central Virginia/Petersburg

  • Petersburg Public Library

201 W. Washington St., Petersburg, VA 23803

804-613-3940 (TTY: 711)

  • The Hope Center

827 Commerce St., Petersburg, VA 23804

804-613-3940 (TTY: 711)

Central Virginia/Richmond

  • Sacred Heart Center

1400 Perry St., Richmond, VA 23224

804-613-3940 (TTY: 711)

  • Faith Community Baptist Church

1903 Cool Lane, Richmond, VA 23223

804-613-3940 (TTY: 711)

Northern Virginia/Dumfries

  • Dumfries United Methodist Church

3890 Cameron S., Dumfries, VA 22026

703-523-0998 (TTY: 711)

Northern Virginia/Woodbridge

  • Saint Paul United Methodist Church

1400 G St., Woodbridge, VA 22191

703-523-0998 (TTY: 711)

  • Americana Grocery Store

14428 Jefferson Davis Highway, Woodbridge, VA 22191

703-523-0998 (TTY: 711)

  • CASA

2359 Research Ct., Woodbridge, VA 22192

703-523-0998 (TTY: 711)

  • Holy Family Catholic Church

14160 Ferndale Rd., Woodbridge, VA 22193

703-523-0998 (TTY: 711)

  • Ferlazzo

15941 Donald Curtis Dr., Woodbridge, VA 22191

703-523-0998 (TTY: 711)

Sentara Walk-In Clinics

Our walk-in care locations offer quick, accessible care for:

  • Minor illnesses
  • Injuries
  • Shots
  • Physicals
  • Adult and pediatric care 
  • Access to some lab and imaging services

Sentara Family Medicine Physicians – Greenbrier

1600 Crossways Blvd. Suite A Chesapeake, VA 23320

757-282-4070 (TTY: 711)


Sentara Internal Medicine Physicians – Kempsville

850 Kempsville Rd. Suite 200A Norfolk, VA 23502

757-261-5910 (TTY: 711)


Sentara Primary Care & Therapy Center

4439 Virginia Beach Blvd. Virginia Beach, VA 23462

757-252-0590 (TTY: 711)


Sentara Family Medicine Physicians – Independence

816 Independence Blvd. Suite 100 Virginia Beach, VA 23455

757-363-6800 (TTY: 711)


Sentara Primary Care & Therapy Center

984 B Laskin Rd. Virginia Beach, VA 23451

757-395-6900 (TTY: 711)


Sentara Family Medicine Physicians, Division of Albemarle Physicians – Elizabeth City

905 Thunder Rd. Suite 140 Elizabeth City, NC 27909

252-334-0320 (TTY: 711)


Sentara Halifax Family Medicine

101 Aubrey's Loop South Boston, VA 24592

434-517-3879 (TTY: 711)


Sentara Primary Care – Waynesboro

760 Town Center Dr. Suite 760A Waynesboro, VA 22980

540-941-2400 (TTY: 711)


 

Sentara Primary Care & Therapy Center – Primary Care

103 Community Way Staunton, VA 24401

540-437-7920 (TTY: 711)

 

Velocity Urgent Care

This is for minor illnesses and injuries that can’t wait for a doctor’s visit but aren’t severe enough for an emergency room visit like:

  • Abdominal pain
  • Animal bites
  • Back pain
  • Cuts and burns
  • Ear and sinus pain
  • Fever, flu, and cough
  • Headache and migraine
  • Mild asthma
  • Nausea and diarrhea
  • Sprains and strains
  • UTI
     

24/7 Nurse Advice Line

Call 1-800-394-2237 (TTY: 711) if your doctor is not available and you’re not sure what to do. You can call 24 hours per day, 7 days per week.

Learn more about the 24/7 Nurse Advice Line

Telehealth (MDLIVE)

Call 1-866-648-3638 (TTY:711) to schedule a telehealth visit. Appointments are available 24 hours per day, 7 days per week, including holidays, to assist with many non-emergency medical conditions. Doctors can diagnose and treat illnesses, behavioral health concerns, and prescribe medicine. 

Learn more about MDLIVE