Sentara Behavioral Health is one of Virginia's largest and most experienced behavioral health managed care organizations, with more than 30 years of experience and over 4,000 providers across the state. We have customized provider networks that are carefully selected, fully credentialed, and designed to provide geographically accessible, barrier-free, and clinically appropriate care.

This page provides resources that are specific to Sentara Behavioral Health providers and updates for Substance Use Disorder Treatment Providers. For easy access to any additional information you may need, please refer to Frequently Asked Questions. If you find you still need to reach us directly, please contact Provider Services.

Authorization Forms

View behavioral health authorization forms for commercial and government plans.

Find Authorization Forms


Behavioral Health Authorization Fax Numbers

Government

For Urgent Government Requests (ARTS, Inpatient, Crisis, MH PHP/IOP):
Fax Numbers: (844)-348-3719 or (757)-963-9619

For Non-Urgent Government BH Outpatient Requests (All other BH requests not listed above):
Fax Numbers: (844)-895-3231 or (757)-963-9620

Government Behavioral Health Authorization Fax Numbers and Forms

Commercial

For all Urgent and Non-Urgent Commercial Behavioral Health Authorization Requests (Inpatient and Outpatient):
Fax Numbers: (757)-431-7763 or (844)-723-2096 

Commercial Behavioral Health Authorization Fax Numbers and Forms


Coordination of Care

Billings and Claims

Download the form for requesting a behavioral health claim review for members enrolled in a Sentara Health Plans plan.

Behavioral Health Resource