Participating providers have access to a wealth of educational resources.
Required Annual Education
Providers are required to review the Model of Care Provider Guide (MCPG) within 30 days of their initial orientation date as a newly contracted provider and by January 31 each subsequent year. Attestation is required and will be recorded by provider (practice/facility) name, tax identification number (TIN) and email address. Out-of-network providers must review the MCPG when they sign the requisite Single Case Agreement (SCA). The MCPG and Attestation must be executed by the provider and verified by Sentara Health Plans (SHP), prior to SHP signing and returning the agreement.
Provider Education AttestationsCultural Competency
Encouraged Education and Training
Critical Incident Reporting
Learn about critical incidents, why you should report them, and more.
Cultural Competency: Think Cultural Health - U.S. Department of Health & Human Services
Complete the course that is most appropriate for your specialty area.
Fraud, Waste, and Abuse
Learn more about fraud, waste and abuse, including its definition, examples, and prevention, as well as your responsibilities as a provider.
Direct Network Plans
Do you have questions about our Select and Direct Network plans? We have conveniently compiled some frequently asked questions for your information.
The Guide to Providing Effective Communication and Language Assistance Services
This communication guide will help you and your organization interact more effectively with culturally and linguistically diverse individuals.
Do you need more information to help coordinate transportation services for your patients?
Behavioral Health Resources
Access helpful behavioral health resources.
Medicare and Medicaid Fraud, Waste, and Abuse Prevention CMS
This module explains Medicare and Medicaid fraud, waste, and abuse prevention. This training module was developed and approved by the Centers for Medicare & Medicaid Services (CMS), the federal agency that administers Medicare, Medicaid, the Children’s Health Insurance Program (CHIP), and the Health Insurance Marketplace.